frequently asked questions
Here are answers to the questions I get most often.
If you don't see what you're looking for, just reach out!
What areas do you serve?
what is your cancelation policy?
Archbald, Carbondale, Clarks Summit, Dickson City, Dunmore, Moosic, Old Forge, Olyphant, Peckville, Pittston, Scranton, Taylor,Throop & Jessup.
I kindly ask for 24 hours notice for any cancelations or reschedules.
who provides the services?
I'm the owner and sole cleaner. When you book with me, you can count on me to be the one in your home.
what about pets?
I love pets! If your pet is friendly, there's no need to keep them locked up.
do you provide the cleaning products & tools?
what forms of payment do you accept?
Yes! I bring all the cleaning supplies and equipment needed to get the job done.
I accept cash, check , Venmo & Paypal. Payment is due at time of service.
policies
General conduct:
All clients are expected to treat NEPA Fresh & Clean staff with respect. There is a zero tolerance policy for bullying, and or harssment ( verbal or physical), online or in-person. Failure to comply will result in the termination of services.
Minors:
NEPA Fresh & Clean if a family friendly company! However, no children under the age of 18 shall be left unaccompined on the property while services are being provided.
272-235-9915